Vodacom

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Tweefo (March 26, 2015, 20:01:58 PM):
Vodacom's announced that they are going to increase the price on some contracts. But is the contract not for 2 years? Does it not work both ways? If you want to change the contract before the 2 years are up you have to pay a penalty (it's called something, but that's what it is), but they can? (wtf!!)
BoogieMonster (March 26, 2015, 22:11:44 PM):
That's how their crack legal team wrote it in the contract, and that's what you signed.
brianvds (March 27, 2015, 02:42:19 AM):
That's how their crack legal team wrote it in the contract, and that's what you signed.

Not necessarily. Some years ago, a court found that the "fine print" in a contract isn't necessarily binding. It's Vodacom's job to explain their contract clearly before you sign it. The days are over when big companies can cleverly bury all manner of absurdities in pages of incomprehensible legalese and then enforce it whenever it suits them.
cr1t (March 27, 2015, 10:44:11 AM):
They also maybe only increase the price to the people who sign up new or renew.

Sorry I just saw the article
BoogieMonster (March 27, 2015, 16:29:26 PM):
It's Vodacom's job to explain their contract clearly before you sign it...

This is usually the part where the agent is monotonously droning through a rehearsed speech and I just go "uhu, yeah, uhu" to get it over with. A week later I have no frikkin idea what they said, and maybe that's the point.

EDIT: For what it's worth, the "increase" to my plan is a couple of bucks, nothing that's going to get me upset, maybe the equivalent of a couple of lollypops every month. You can maybe take a stance on principle, but I'm sure their legal team have it sewn up tight.

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